PageView
(Branding)

Business Branding or Customer Bonding? Marketing to Millennials and Their Parents

Discover how genuine connection, identity, and community can inspire loyalty.

Roy Williams
Roy Williams
December 20, 2024
Business Branding or Customer Bonding? Marketing to Millennials and Their Parents

Branding – as it is taught today – will at best cause people to remember you and have a mild opinion.

But unlike yesterday’s branding, today’s bonding is the beginning of relationship, the essence of loyalty and the foundation of community among human beings.

Bonding, when done properly, makes people feel connected to you. It is the little-known secret of marketing to millennials* and their parents.

Bonding creates community – surrogate family – connectedness – relationship – belonging.

When we talk about “community” in marketing, always remember: We buy what we buy to remind ourselves – and tell the world around us – who we are.

“I am irresistible, I say, as I put on my designer fragrance. I am a merchant banker, I say, as I climb out of my BMW. I am a juvenile lout, I say, as I down a glass of extra strong lager. I am handsome, I say, as I don my Levi’s jeans.” – John Kay

The personality you craft for your brand is essential to the bonding process.

The public will give you their time if you offer them entertainment.
They will give you their money if they feel connected to you.

In the days of the Old West, branding made a cow yours.
In today’s hyper-communicated society, bonding makes a customer yours.

Remember, it’s all about identity, a reflection of self.

“Nothing is so powerful as an insight into human nature, what compulsions drive a man, what instincts dominate his action, even though his language so often camouflages what really motivates him. For if you know these things about a man you can touch him at the core of his being.” – Bill Bernbach

Bill Bernbach obviously understood bonding, as did my hero, John Steinbeck.

“Man is the only animal who lives outside of himself, whose drive is in external things – property, houses, money, concepts of power. He lives in his cities and his factories, in his business and job and art. But having projected himself into these external complexities, he is them. His house, his automobiles are a part of him and a large part of him. This is beautifully demonstrated by a thing doctors know – that when a man loses his possessions a very common result is sexual impotence.”
– John Steinbeck, The Sea of Cortez

Lest you think Steinbeck wasn’t speaking of marketing, here’s another line from that same 1941 travelogue.

“These Indians were far too ignorant to understand the absurdities merchandising can really achieve when it has an enlightened people to work on.”

Millennials would have loved John Steinbeck.** He had perception, perspective and a piercing wit. With authenticity, clarity of vision and complete transparency, he spoke the bonding-language of millennials 60 years before they were born.

Ed Sheehan wrote Steinbeck’s obituary for The San Francisco Examiner and Chronicle:

“He was a writer of immense sensitivity in a man-shell of gruffness. The quality that distinguishes his work is an enormous compassion. He saw nobility in a hobo, felt the sadness of seasons and believed that dogs could smile.”

Unless you work with seasoned marketers with rich experience writing irresistible advertising, like Ryan Chute’s teams at Wizard of Ads®. Book a call.

(Brand Alignment)
(Customer Loyalty)
(Brand Identity)
Roy Williams
Roy Williams

Roy H. Williams is the OG Marketing Strategist and Master Copywriter. He IS The Wizard of Ads™, and it is his proven methodology, principles, and framework that are used daily at the Wizard of Ads™.

Share this:
Previous
subscribe for free stuff

Secret Formulas Periodical.

Rare, bizarre, and unexpected tools, tactics, and techniques for profitable persuasion beamed directly to your pocket periodically, without warning.

(No spam. No strings.
Let's grow your home
service business.)
Frequently asked questions

Questions? We’ve got answers.

Why Wizard of Ads®?

Are you ready to transform your business into a distinctive, emotionally resonant brand? Here's why hiring Ryan Chute and Wizard of Ads® Services is the game-changer your business needs:

Distinctiveness Beyond Difference: Your brand must be distinctive, not just different, to stand out. We specialize in creating emotional connections with your customers to make your brand unforgettable.

Building Real Estate in the Mind: Branding with us helps your customers remember your brand when they need your service again, creating a lasting impression.

Value Proposition Integration: We ensure that your brand communicates a compelling value proposition that resonates with your audience, creating a powerful brand strategy.

Who Should Work with The Wizard of Ads®?

Wizard of Ads®  offers services that start with understanding your marketing challenges. 

We specialize in crafting authentic and disruptive brand stories and help build trust and familiarity with your audience. By partnering with Wizard of Ads®, you can transform your brand into one people remember and prefer. We understand the power of authentic storytelling and the importance of trust.

Let us elevate your marketing strategy with our authentic storytelling and brand-building experts. We can take your brand to the next level.

What Do The Wizard of Ads® Actually Do?

Maximize Your Marketing Impact with Strategic Alignment. 

Our strategy drives everything we do, dictating the creative direction and channels we use to elevate your brand. Leveraging our national buying power, we ensure you get the best media rates for maximum market leverage. Once your plan is in motion, we refine our strategy to align all channels—from customer service representatives to digital marketing, lead generation, and sales.

Our goal is consistency: we ensure everyone in your organization is on the same page, delivering a unified message that resonates with your audience. Experience the power of strategic alignment and watch your brand thrive.

What can I expect working with The Wizard of Ads®?

Transform Your Brand with Our Proven Process.

Once we sign the agreement, we visit on-site to uncover your authentic story, strengths, and limitations. Our goal is to highlight what sets you 600 feet above the competition. We'll help you determine your budgets and plan your mass media strategy, negotiating the best rates on your behalf.

Meanwhile, our creative team crafts a durable, long-lasting campaign designed to move your brand beyond mere name recognition and into the realm of household names. With an approved plan, we dive into implementation, producing high-quality content and aligning your channels to ensure your media is delivered effectively. Watch your brand soar with our comprehensive, strategic approach.

What Does A Brand-Foward Strategy Do?

The Power of Strategic Marketing Investments

Are you hungry for growth? We explain why a robust marketing budget is essential for exponential success. Many clients start with an 8-12% marketing budget, eventually reducing it to 3-5% as we optimize their marketing investments.

While it takes time to build momentum, you'll be celebrating significant milestones within two years. By the three to five-year mark, you'll see dramatic returns on investment, with substantial gains in net profit and revenue. Discover how strategic branding leads to compound growth and lasting value. Join us on this journey to transform your business.

Ready to transform your world?

(do it - you
deserve this)